URBAN 101 COSMETICS

LEGAL NOTICE

Last updated: October 2026

1. Introduction

Welcome to Urban 101 Cosmetics (“Urban 101”, “we”, “us” or “our”).

This website is operated by Urban 101 Cosmetics and provides information about our cosmetics, skincare, beauty products, promotions and related services.

By accessing or using this website, you agree to use it in accordance with this Legal Notice, our Terms and Conditions, our Privacy Policy and any other applicable policies published on the website.

If you do not agree with these terms, please discontinue use of the website.

2. Business Information

Urban 101 Cosmetics is operated by:

• Business name: [Insert registered business name]

• Trading name: Urban 101 Cosmetics

• Registration number: [Insert company registration number, if applicable]

• Physical address: [Insert business address]

• Email address: [Insert official contact email]

• Telephone: [Insert contact number, if applicable]

• Country of operation: Republic of South Africa

Please use the contact details provided above for business enquiries, complaints or questions relating to this website.

3. Website Information and Accuracy

We make reasonable efforts to ensure that the information on our website is accurate, current and presented as clearly as possible.

However, product descriptions, prices, images, availability, promotions and other website content may occasionally contain errors, omissions or outdated information.

Urban 101 Cosmetics reserves the right to correct errors, update information, amend product listings or discontinue products where appropriate and in accordance with applicable law.

Nothing in this Legal Notice is intended to exclude or limit any rights you may have under applicable South African consumer protection legislation.

4. Product Information and Beauty Disclaimer

Urban 101 Cosmetics offers cosmetics, skincare, beauty products and related items.

We aim to provide accurate product descriptions and images to help customers make informed purchasing decisions. However, actual product appearance, packaging, colour, texture or presentation may vary slightly due to lighting, photography, screen settings, packaging updates or manufacturer changes.

Unless expressly stated otherwise, information provided on our website is for general product information purposes and does not constitute medical advice, dermatological advice or a guarantee of specific results.

Individual results may vary depending on factors such as skin type, product suitability, usage and personal circumstances.

Customers should read product labels, ingredient lists, usage instructions and relevant warnings before using a product. Where appropriate, perform a patch test and discontinue use if irritation or an adverse reaction occurs.

If you have allergies, a skin condition or concerns about the suitability of a product, seek advice from a suitably qualified healthcare professional.

Urban 101 Cosmetics does not claim that any product will diagnose, treat, cure or prevent a medical condition unless such a claim is expressly authorised and lawful.

5. Pricing, Orders and Availability

All product prices and charges will be displayed on the website or otherwise communicated to you before you complete your purchase, as applicable.

Prices, promotional offers and product availability may change from time to time, subject to applicable law and any terms attached to a specific offer.

Submitting an order does not override any applicable order acceptance, payment, cancellation or delivery provisions contained in our Terms and Conditions.

We reserve the right to address genuine pricing or listing errors and suspected fraudulent transactions in accordance with applicable law. Where an error affects an order you have placed, we will take appropriate steps to notify you and resolve the matter lawfully.

Nothing in this section removes any rights you may have under the Consumer Protection Act 68 of 2008 or other applicable legislation.

6. Intellectual Property

Unless otherwise indicated, the content published on this website, including the Urban 101 Cosmetics name, logos, branding, text, graphics, photographs, product descriptions, design elements and other original materials, is owned by or licensed to Urban 101 Cosmetics.

This content is protected by applicable intellectual property laws.

You may access and use the website for personal, lawful and non-commercial purposes.

You may not, without prior written permission from the relevant rights holder:

• Copy, reproduce, republish or distribute website content for commercial purposes.

• Use our branding, logos or other intellectual property in a way that suggests an unauthorised association with Urban 101 Cosmetics.

• Modify, commercially exploit or create derivative works from protected content.

• Use website content in a manner that infringes intellectual property rights.

Nothing in this Legal Notice transfers ownership of intellectual property to you.

7. Acceptable Use of the Website

You agree to use this website lawfully and responsibly.

You must not:

• Use the website for fraudulent, unlawful or misleading purposes.

• Attempt to gain unauthorised access to our website, accounts, systems or data.

• Interfere with the operation, security or functionality of the website.

• Introduce malicious software, harmful code or other security threats.

• Use automated tools to extract website content without appropriate authorisation.

• Misuse contact forms, customer reviews, promotions or other website features.

• Infringe the rights of Urban 101 Cosmetics or any third party.

We may take reasonable and lawful steps to investigate suspected misuse, protect our systems and restrict access where necessary.

8. Privacy and Personal Information

We respect your privacy and are committed to handling personal information responsibly.

Our collection, use, storage and disclosure of personal information are explained in our Privacy Policy, which should be read together with this Legal Notice.

We process personal information in accordance with applicable data protection legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA), where applicable.

For questions about your personal information or to exercise your privacy rights, please contact us using the details provided on our website.

9. Third-Party Links and Services

Our website may contain links to third-party websites, payment providers, delivery services, social media platforms or other external resources.

These links are provided for convenience or to support our services. We do not control all third-party websites or services and cannot guarantee the accuracy, availability, security or privacy practices of external platforms.

Your use of third-party services may be subject to their own terms, conditions and privacy policies.

This section does not exclude or limit any liability that cannot lawfully be excluded under applicable law.

10. Website Availability and Security

We aim to keep our website available and functioning properly. However, access may occasionally be interrupted due to maintenance, technical issues, system updates, internet connectivity problems or circumstances beyond our reasonable control.

We take reasonable steps to protect our website and systems, but no online platform or electronic transmission can be guaranteed to be completely secure or uninterrupted.

To the extent permitted by law, Urban 101 Cosmetics does not guarantee that the website will always be available, error-free or free from all harmful components.

Nothing in this section limits any rights or remedies available to consumers under applicable law.

11. Limitation of Liability

To the extent permitted by applicable law, Urban 101 Cosmetics will not be liable for losses arising from the improper use of this website, reliance on general website information or interruptions beyond our reasonable control.

However, nothing in this Legal Notice excludes or limits liability for matters where such exclusion or limitation is prohibited by law, including any non-excludable consumer rights, statutory warranties or liability arising from gross negligence or wilful misconduct where applicable.

Customers remain responsible for following product instructions, safety warnings and usage recommendations supplied with the relevant products.

Any specific limitation of liability will be interpreted subject to applicable South African law.

12. Consumer Rights

Urban 101 Cosmetics aims to conduct its business fairly and transparently.

Nothing in this Legal Notice, our Terms and Conditions or any other website policy is intended to unlawfully waive, restrict or exclude rights granted to consumers under applicable South African legislation, including:

• The Consumer Protection Act 68 of 2008.

• The Electronic Communications and Transactions Act 25 of 2002.

• The Protection of Personal Information Act 4 of 2013.

• Other applicable consumer, privacy and e-commerce legislation.

Where a provision of this Legal Notice conflicts with a mandatory legal requirement, the applicable legal requirement will prevail to the extent of the conflict.

13. Changes to This Legal Notice

We may update or amend this Legal Notice from time to time to reflect changes in our business operations, website functionality, products, services or legal obligations.

Any updated version will be published on our website with a revised “Last updated” date.

Your continued use of the website following publication of an updated notice is subject to applicable law and any consent or notification requirements that may apply.

We encourage you to review this page periodically.

14. Governing Law and Jurisdiction

This Legal Notice is governed by the laws of the Republic of South Africa.

Any dispute arising from the use of this website or the interpretation of this Legal Notice will be dealt with in accordance with applicable South African law and the jurisdiction of the competent courts, subject to any mandatory consumer protections or jurisdictional rules.

15. Contact Us

If you have any questions about this Legal Notice, our website, our products or our business practices, please contact us.

Urban 101 Cosmetics

Email: [Insert official contact email]

Telephone: [Insert contact number, if applicable]

Business address: [Insert business address]

Website: [Insert website URL]

Thank you for visiting Urban 101 Cosmetics. We appreciate your interest in our brand and are committed to providing a transparent, responsible and customer-focused online shopping experience.